Privacy policy

This Privacy Policy explains how Amorella (“Amorella”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit or use our website amorella.co (the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”).

This Privacy Policy applies to all users of the Services, including customers, website visitors, and others whose information we collect in connection with our business.

 

1. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. When updates are made, we will post the revised version on the Site and update the “Last updated” date. Where required by law, we will provide additional notice.

 

2. Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

a) Information You Provide Directly

You may provide us with personal information when you:

  • Place an order or create an account

  • Contact customer support

  • Participate in reviews, referrals, loyalty programs, or promotions

This information may include:

  • Name, email address, phone number, billing and shipping address

  • Order and payment confirmation details

  • Account login credentials

  • Purchase history, reviews, loyalty points, referrals, or gift cards

  • Communications you send to us

Providing certain information may be necessary to access specific features of the Services.

 

b) Information Collected Automatically

When you access or use the Services, we automatically collect certain technical and usage information, including:

  • IP address and approximate location

  • Device type, browser type, and operating system

  • Pages visited, interactions, and referring URLs

This information is collected using cookies, pixels, and similar technologies.

 

c) Information from Third Parties

We may receive personal information from third parties such as:

  • Shopify, which powers our online store

  • Payment processors that securely process transactions

  • Shipping, fulfillment, analytics, and advertising partners

Any information received from third parties is handled in accordance with this Privacy Policy.

 

3. How We Use Personal Information

We use personal information for the following purposes:

Providing and Managing Services

  • Processing payments and fulfilling orders

  • Managing customer accounts

  • Handling returns, exchanges, and customer support inquiries

Marketing and Advertising

  • Sending promotional emails or messages (where permitted by law)

  • Displaying advertisements tailored to user interests

Security and Fraud Prevention

  • Protecting accounts and transactions

  • Detecting and preventing fraudulent or unauthorized activity

Service Improvement

  • Analyzing usage trends

  • Improving website functionality and customer experience

Where required by law, we rely on consent or other lawful bases for processing personal information.

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services, remember preferences, analyze traffic, and support marketing activities.

You can manage cookie settings through your browser. Where required by law (such as in the EU), we obtain consent before placing non-essential cookies.

Please note that disabling cookies may affect certain site features.

 

5. How We Share Personal Information

We may share personal information with:

  • Service providers that support our operations (e.g., payments, hosting, shipping, analytics)

  • Marketing and advertising partners

  • Affiliates within our corporate group

  • Authorities or third parties where required by law or to protect our legal rights

Amorella does not sell personal information.

We do not use sensitive personal information to infer personal characteristics.

 

6. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those sites. We encourage you to review their privacy policies before providing any personal information.

 

7. Children’s Privacy

The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

 

8. Data Security and Retention

 

We implement reasonable safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill business, legal, or regulatory purposes.

 

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

You may exercise your rights by contacting us at support@amorella.co. We may verify your identity before responding.

 

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and disclose

  • Request deletion or correction of personal information

  • Opt out of the sale or sharing of personal information

Amorella does not sell personal information.

Requests may be submitted via email at support@amorella.co. We will not discriminate against you for exercising your rights.

European Economic Area (EEA)

If you are located in the EEA, we process personal data in accordance with the GDPR. Where applicable, data transfers outside the EEA rely on approved safeguards such as Standard Contractual Clauses.

 

10. International Data Transfers

Your information may be stored or processed outside your country of residence, including in the United States. Where required, appropriate safeguards are used to protect your data.

 

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Amorella

Nikolaou Katalanou 7
6050 Larnaca
Cyprus

📧 support@amorella.co

Amorella is the data controller for purposes of applicable data protection laws unless stated otherwise.